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Business Coaching and Question Types - Open and Closed-Ended

What is the Different Between Open-Ended Questions and Closed Questions?

Questions usually fall into one of two categories: open-ended or closed. An open-ended question is one which aims to elicit a response consisting of a few sentences rather than one or two words that would satisfy a closed question. Closed questions can be answered in a manner such as yes, no or a definitive one or two word answer. These question types will play a key role in the effectiveness of any coaching taking place.

Which Question Style is Best for Business Coaching?

When undertaking business coaching nearly all of the questions that the coach will ask a person will be open-ended ones that require them to elaborate, quantify, develop and lead them to come up with suggestions for future goals or areas in which to improve. A significant factor in successful business coaching is encouraging the person who is receiving the coaching to come up with a lot of the solutions themselves. Coaching is different to training and teaching as rather than trying to tell a person all the answers, the idea is to provide the structure and support necessary for them to work through problems largely by themselves. The asking of questions is crucial to this end; closed questions will not be conducive to the development of a meaningful discussion, whereas open-ended questions will provide the environment for effective business coaching and the development of the individual to flourish.

Find Out More About Business Coaching

If you are interested in developing your skills as a business coach please use the drop-down tabs at the top of the page to browse our site and find out more about the training and courses that we offer. To view the outline of our most popular open course, the ILM Level 5 Certificate in Coaching and Mentoring in Management, including scheduled dates, costs and locations, please click here.



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Related Courses

Please see below for some business coaching courses and qualifications which you may be interested in:

ILM Level 7 Qualifications in Executive Coaching and Mentoring

The ILM Level 7 Qualifications in Executive Coaching and Mentoring are designed for senior leaders/managers (or those working in a training and development role) who are regularly coaching or mentoring at a senior level.

It is for those executive coaches who wish to accredit, validate or enhance their skills with an internationally-recognised executive coaching qualification.

Click Here for More Information


ILM Level 5 Qualifications in Coaching and Mentoring

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams.

This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


Master Coaching Diploma from the BCF Group

This course enables participants to develop their understanding of executive coaching and mentoring, to explore the underpinning psychological theories of coaching and to practise and apply their skills within a non-directive, non-judgemental framework.

At the BCF Group, we use a powerful blend of coaching concepts and practical skills-based development to support the enhancement of executive coaching and leadership mentoring skills in an organisation.

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Advanced Coaching Certificate from the BCF Group

Based on our extensive work and experience with leaders, both in the private and public sectors; this course has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


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