Members Area Log-in | Online Course Log-in

Training and Development Courses and Qualifications by The BCF Group
  1. Home
  2. ››
  3. Business Coaching
  4. ››
  5. Articles
  6. ››
  7. Business Coaching, Soft Skills and Training

Business Coaching, Soft Skills and Training

Whilst we have seen in other articles on the site that business coaching can be utilised to identify training needs of workers, these training needs often fall into two distinct groups.

Technical Skills

On the one hand there are the specific technical skills required to actually do the job in the first place. For example an electrician employed in the maintenance department of an organisation will have to have received training and know about things such as wiring, installing sockets, fuse boxes, working safely with electricity etc.

Whilst they are likely to require refresher training such as in the areas of health and safety or to expand and develop their range of knowledge regarding electrical systems, it is highly likely that they will have done their training and become qualified before they were employed by the company, rather than the firm hiring someone with no electrical knowledge and then training them up from scratch.

Soft Skills/Interpersonal Skills

In contrast to these technical skills or mandatory areas of knowledge, there are also soft skills which are frequently overlooked in favour of the technical skills mentioned in the paragraph above but are in fact essential for the successful operation of a business. These soft skills cover a variety of different areas including written and verbal communication (both internal and external), solving problems, change management, presentation skills, management development and the skills required to be a successful and effective manager.

Workers Will Often Need Both Types of Skills

Whilst employees may have the technical skills that are essential to performing their job role, without workers and managers also possessing these soft skills they are likely to work in isolation and with little communication with each other. This more often than not results in time consuming and costly mistakes being made, a failure to adapt to changing market conditions, poor customer service and a lack of teamwork with subsequent conflicts between departments and individuals who put their own interests ahead of the company's as a whole.



Business Coaching Articles Index Pages:
Page 1 | Page 2 | Page 3 | Page 4 | Page 5



Related Courses

Please see below for some business coaching courses and qualifications which you may be interested in:

ILM Level 7 Qualifications in Executive Coaching and Mentoring

The ILM Level 7 Qualifications in Executive Coaching and Mentoring are designed for senior leaders/managers (or those working in a training and development role) who are regularly coaching or mentoring at a senior level.

It is for those executive coaches who wish to accredit, validate or enhance their skills with an internationally-recognised executive coaching qualification.

Click Here for More Information


ILM Level 5 Qualifications in Coaching and Mentoring

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams.

This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


Master Coaching Diploma from the BCF Group

This course enables participants to develop their understanding of executive coaching and mentoring, to explore the underpinning psychological theories of coaching and to practise and apply their skills within a non-directive, non-judgemental framework.

At the BCF Group, we use a powerful blend of coaching concepts and practical skills-based development to support the enhancement of executive coaching and leadership mentoring skills in an organisation.

Click Here for More Information


Advanced Coaching Certificate from the BCF Group

Based on our extensive work and experience with leaders, both in the private and public sectors; this course has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


Do you need some advice?

Discuss your training requirements today with one of our expert advisers.