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Developing and Coaching an Employee to Take Over Your Role or Workload
Workplaces are Constantly Changing
The constantly changing nature of business means that there will be times when a person will be required to change their job role within a company, either through a promotion (or possibly even a demotion), or through a sideways move from one department to another and a different set of responsibilities and duties.
A Smooth, Orderly Transition is Far More Beneficial
Where this transition is orderly and over a period of time, rather than an emergency transition to cover a worker who has had to take time off work suddenly through illness for example, then time can be taken to ensure that the changeover causes as little disruption to normal operations as possible.
Handovers, Training and Coaching
When an employee is taking over your role because you are moving onto other things either within the current organisation or are working your notice period, you will to a large extent be the one upon which the success of a smooth transition rests. Management (which may also be you) should have provided or are at least currently providing any training required to teach them the skills needed to do your job.
Your role is to provide suitable coaching to explain the various functions of the job to the person taking over from you to ensure that they are fully up to speed with what needs to be done and to give them an idea of the workload which they will face (and to give them an opportunity to pull out whilst they still can before anymore time is wasted in teaching them the ropes).
The Dangers of an Insufficient Handover
A failure to suitably prepare a person to take over a role or provide a suitable level of support during and after the transition period can result in not only poor quality work, but can also be a danger to the health and wellbeing of a worker by bringing on conditions such as stress and unhappiness at the new situation.
Business Coaching During Changing Job Roles
Business coaching before, during and after the move can tremendously assist during the settling-in period of the new person whilst they get used to their new surroundings and responsibilities, as it provides them with the opportunity to discuss problems and issues as well as creating action plans with the coach, who may also be their manager if they have been suitably trained as a business coach, which will assist the person to overcome these challenges and settle into being the effective worker in their new position which the company requires and expects.