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Employees Need The Knowledge to Answer Questions

Employees Who Can Work by Themselves Reassures Managers When They Leave the Workplace

A number of business coaching articles such as this one describe how making use of questioning techniques gets employees to begin thinking of solutions to problems and queries themselves without automatically heading straight for the manager every time and asking them for clarification or what to do about it. Having employees deal competently with issues themselves weans them off dependency on the manager who can then get on with their own work and feel more confident whenever they have to go out of the office.


Employees Will Need Training to Learn a Suitable Amount of Knowledge First

However, as well as coaching employees to get into the mindset of answering questions and dealing with issues themselves, a critical element of this is them having the knowledge in the first place in order to deal effectively with the issues. For example it would be unfair to ask them to suggest ways in which to improve the health and safety culture of the business or their particular department if they have had little to no health and safety training or obtained a recognised health and safety qualification like the NEBOSH General Certificate. In this instance they would need to receive the appropriate training to give them the knowledge which would enable them to make practical suggestions and deal with associated issues.

Along with knowledge, the employee may also need certain skills or experience in an area before it can be deemed appropriate for them to answer certain questions and tasked to develop ideas and handle related issues by themselves without relying on management input to assist them.



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Related Courses

Please see below for some business coaching courses and qualifications which you may be interested in:

ILM Level 7 Qualifications in Executive Coaching and Mentoring

The ILM Level 7 Qualifications in Executive Coaching and Mentoring are designed for senior leaders/managers (or those working in a training and development role) who are regularly coaching or mentoring at a senior level.

It is for those executive coaches who wish to accredit, validate or enhance their skills with an internationally-recognised executive coaching qualification.

Click Here for More Information


ILM Level 5 Qualifications in Coaching and Mentoring

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams.

This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


Master Coaching Diploma from the BCF Group

This course enables participants to develop their understanding of executive coaching and mentoring, to explore the underpinning psychological theories of coaching and to practise and apply their skills within a non-directive, non-judgemental framework.

At the BCF Group, we use a powerful blend of coaching concepts and practical skills-based development to support the enhancement of executive coaching and leadership mentoring skills in an organisation.

Click Here for More Information


Advanced Coaching Certificate from the BCF Group

Based on our extensive work and experience with leaders, both in the private and public sectors; this course has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information


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