Increasing Reliability Through Business Coaching
Managers in Large Organisations Depend Upon Being Able to Delegate Work to Others in Their Team ...
Managers can only do so much in the workplace once a business reaches a certain size. As it becomes bigger, there will be a need to recruit employees to assist with some of the workload. In large companies these employees can number in the thousands or even tens of thousands, working in different areas of the business such as sales, finance, health and safety, human resources and manufacturing.
... But Employees Must Be Reliable
One of the most important attributes for an employee to have is being reliable. A manager needs to know that when they delegate a task to someone that person will complete it to an acceptable standard and in a timely manner. If they cannot trust them to do this, the manager will often spend so much time checking the employee's work for errors and correcting it that any time benefits of delegating the task will be negated and the manager may have done it themselves in the first place!
Why are Business Coaching Sessions So Important?
Business coaching sessions between a manager and an employee will be beneficial for two reasons.
Firstly it will allow the manager to obtain a much greater understanding of the employee's capabilities, strengths and limitations in certain areas. It may be the case that the employee requires additional training in order to acquire a suitable level of knowledge to adequately perform the role of completing the tasks given to them. For example a relatively inexperienced worker who has being delegated the task of looking after a small team may struggle without first undertaking management training like a first line manager course.
Secondly, it will provide the perfect opportunity for an employee to speak up with any reservations or objections they have about taking on certain tasks. Some of these are likely to be extremely valid such as not having the time themselves with their current workload, or perhaps identifying and suggesting themselves that they need more training.
Providing the opportunity for business coaching sessions will allow the manager to get a much better understanding of the employee's abilities, as well as being able to convey the reasons and importance of work which may be delegated. This can often be a vital step in successful delegation, as without it the employee may think they are simply having all the work the manager cannot be bothered with dumped upon them.
This explanation as to the why it is being given and its importance to the business as a whole can often make a massive difference to the attitude and subsequent dedication to the task which the employee has.