Why You May Have to Provide Coaching for the Coach!
Managers Will Need to be Good at Providing Coaching and Training to Impart Their Knowledge to Others
In articles such as Departmental Transfers for Business Coaching and Development we saw how other managers and supervisors within the same organisation can be enlisted to provide coaching and training to an employee or group of employees from a different department. This manager may have skills, knowledge and/or experience which the employee's manager does not have, and may be quite likely if this manager is new to the role of management.
However just because they have the knowledge and experience does not necessarily mean that they will be any good at transferring this information from their head and into that of the employees! For this they will also need to be capable trainers, as just having the knowledge will not be enough to make them good trainers.
Managers May Need a Training Course to Teach Them How to Teach
It may be the case therefore that this knowledgeable manager may need to attend a train the trainer course which will teach them the skills to be an effective trainer. Alternatively if they are going to provide business coaching rather than a more formal classroom-based training session, it will be more appropriate for them to first obtain a qualification such as the ILM Level 5 Certificate in Business Coaching in order to equip them with the tools to provide successful coaching to employees. Without this ability, a lot of their knowledge will remain stuck in their head rather than getting across to those sat in front of them, which is far from an ideal scenario!
Weighing Up the Financial Costs and Benefits of Training
Whilst it may require money to have this experienced manager attend a train the trainer course or gain a business coaching qualification, this initial outlay is likely to prove extremely cost effective in the long run as having the manager being able to productively train workers that join a department will prove much cheaper than having to send each and every one of them on an external training course when they start work for the company.