Module 1
The Communication Process
Identify what effective communication looks like, what the barriers are to it and the different ways we communicate.
This two-day course will provide you and your team with a range of skills and behaviours that will allow you to communicate clearly and effectively.
And one of its great strengths is it is customised to your organisation’s needs and requirements.
We will work with you ahead of this interactive workshop to tailor it to your working practices and specific communication and influencing needs.
This in-house programme works best with a group of 4-10 people and typically includes explaining the communication process, the different styles of influencing, the importance of body language and tone of voice, non-verbal communication and more.
The Communication Process
Effective Communication Skills
Different Types of Influencing
Behaviour Breeds Bahaviour (Transactional Analysis)
Body Language
It's All in the Voice
Written Communication
We offer this qualification in a variety of formats. This gives you maximum flexibility, and allows you to fit your studies around your work and personal commitments.
Yes. We can tailor it to your exact needs and requirements. Get in contact and we will work with you to design your training course.
Yes. We can run this course at your office or our training centre in Nottingham.
Yes. We can run this training course on Microsoft Teams and Zoom. Just let us know what works best for you.
Please use the form below to get in touch.
Alternatively, please call us on 0844 800 3295.
© 2024 BCF Group Limited. All Rights Reserved.