GIVE YOUR NEW LEADERS THE SKILLS TO THRIVE

Whether their job title says assistant manager, supervisor, office manager, foreman or shift manager, your managers have a huge impact on how your organisation performs.

OUR FIRST LINE MANAGEMENT TRAINING WILL:

right-arrow
right-arrow
right-arrow
right-arrow
Give you a good understanding of the vital leadership and management skills

 

Ensure you know how to motivate your team and set their expectations
Help you communicate effectively to different personality types
Understand when and how to address performance concerns
right-arrow
right-arrow
right-arrow
right-arrow
Develop delegation skills and confidence
Understand emotional intelligence and its impact
Increase your confidence so you can better support and manage your team
Make a smoother transition from team member to team leader

right-arrow


Give you a good understanding of the vital leadership and management skills

right-arrow


Ensure you know how to motivate your team and set their expectations

right-arrow

 
Help you communicate effectively to different personality types

right-arrow

 
Understand when and how to address performance concerns

right-arrow

 
Develop delegation skills and confidence

right-arrow

 
Understand emotional intelligence and its impact

right-arrow

 
Increase your confidence so you can better support and manage your team

right-arrow

 
Make a smoother transition from team member to team leader

GAIN THE FRONT LINE ADVANTAGE:

Your first line managers are the leaders on the ground who ensure day-to-day activities run smoothly and team goals and objectives are met.

Success and failure can rest on their shoulders.

But our first taste of management often comes because we are good at our jobs. And suddenly, as well as excelling at our work, we also need to lead people.

So, isn’t it time you gave your frontline managers the advantage and empowered them to succeed?

RPP13590

WHO IS THIS TRAINING FOR?

user (2)
user (1)
user (2)
user (1)
New managers

Help new managers develop their leadership and management skills, techniques and knowledge and boost their confidence as they begin the next stage of their careers.

Inexperienced managers 

It can take time to find your feet as a manager. Our training will speed up the process, enhance skills and build confidence.

Aspiring managers

Help your future leaders get their skills and knowledge in place and ensure their talent shines. 

Accidental managers

Many first line managers regard themselves as accidental managers. Our training will smooth the transition for your top-performing talent.  

What are my training options?

CLASSROOM COURSE

1 day of classroom training

Lunch and refreshments

Free parking and good train networks

£595 + VAT

ZOOM COURSE

1 day of training via Zoom

Suitable for home study

Bespoke and 121 course options

£495 + VAT

ONLINE COURSE

Work at your own pace

Study at times to suit you

Bulk discounts available

£295 + VAT

BESPOKE COURSE

Course tailored to your needs

Closed group - just your team

Choose the date and delivery format

PRICE ON REQUEST

Why The BCF Group is your first choice for First Line Management training

Our First Line Management training courses are essential for new and inexperienced managers wanting to develop their skills and abilities and make the transition into leadership easier. 

Our training is underpinned by our 25 years of experience in helping organisations develop their talent, inspire their people, make better decisions, build stronger relationships and overcome obstacles and challenges.

Here are a few reasons why you should join them:

Expert-led training

Our exceptional tutors have a wealth of experience, knowledge and expertise. They are passionate about training, learning and development and work alongside some of the country’s top brands.  

Practical

We believe people learn best when they have lots of opportunities to put their new skills and knowledge to the test. So, expect plenty of practical sessions. 

Proven track record

We have an unrivalled track record of delivering training that gets results and has impact. We have delivered our courses to more than 40 sectors. And our training is rated 4.8 out of 5 on Coursecheck - the Trustpilot for training companies. 

Flexible formats

We know your role keeps you busy. So, we can deliver our training in various formats, giving you maximum flexibility and allowing you to fit your studies around your work, personal commitments and your organisation’s specific requirements. 

Lilly Ward

Lilly Ward, Account Director

mXm Medical Communications

Fantastic training session. Laura was so accommodating, tailoring the training to my specific needs/requirements throughout. Laura took the time to understand my company and its dynamics and ensure that the content covered was relevant to me personally. I came into the course feeling rather unconfident, but am leaving the day equipped with key skills to implement in my daily practice with my team that I know for certain will improve my management, improvement/training and level of trust between me and my team.

5-stars

 

Alice Barrett

Alice Barrett

AssessTech

The course was great! It's a good combination of anecdotes, theory, and self-reflection that really helped me consolidate my understanding of each concept. I’ve come away feeling confident and excited to try out new management and leadership techniques.

 

5-stars

 

Laura MacArthur- Mosca

Laura MacArthur

Mosca

It was a very positive day. I left feeling much more reassured about my new role. There were lots of helpful tips, and I especially liked the THINK process. Thank you very much.

 

5-stars

 

Katie Wood, Itsu

Katie Wood, Category Technical Manager

Itsu Grocery

Good overall knowledge of line management requirements, from communication skills to performance cycles and self-assessments.

I liked the informality of the training course, for example, not following a set note from the workbook.

This allowed for a lot of discussions and to ask questions.

I cannot think of any areas where this training could be improved. I found the course really beneficial and enjoyable.

 

5-stars

 

We've got answers for your questions

Every client and every delegate is different - a one-size-fits-all approach to learning and development is ineffective.

So, we offer a range of First Line Management training options.

Face-to-face in Reading or Nottingham

With our Reading and Nottingham classroom options, you benefit from a full training day with our expert tutors.

The programme has been crafted to give you the foundation you need to begin and improve your management career.

It includes training on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.

Our Nottingham courses take place at our head office. The comfortable training suites are fully air-conditioned with natural daylight and are wheelchair-friendly. Free car parking is also available.

Our Reading courses are located at our sister company, Media First. The training facilities are approximately a seven-minute walk from Winnersh Triangle railway station and easily accessible from London. The training suites are wheelchair-friendly, and free on-site car parking is available.

 

Videoconference

Our Zoom option pulls together all the great stuff from our classroom training and combines it with the benefits of online learning.

You still benefit from a real person leading the programme, and you can attend the course from anywhere in the world without having to travel.

You will still cover everything you would if you were in the classroom. The only difference is you will do it in two three-hour sessions to limit your screen time.

 


Online

Imagine accessing your First Line Management course whenever and wherever you need it.

Well, our online training option gives you 24/7 access to our learning platform for the duration of the course. It doesn’t get more flexible than that.

Featuring videos, downloads and knowledge check questions at every stage of your learning, our online learning option is perfect for those who can’t take time away from the office.

With the ability to learn in bite-size chunks, you can dive in and out of this course as often as you like, always picking up again where you left off.

 


Bespoke

We also offer bespoke leadership and management training.

Using our experience of working with some of the country’s biggest organisations, we can work with you to devise training that meets your specific aims and objectives and helps you overcome the challenges you are facing.

Whether you require a management course focusing on one particular topic or one which covers a variety of managerial responsibilities, such as leadership skills, delegation or time management, we will work with you to design a programme which provides maximum benefit to your new, prospective and existing managers.

We believe a bespoke course only provides value when it is focused on the issues and problems relevant to your managers.

So, we will spend time getting to know you, your business and industry.

That’s up to you.

We have plenty of scheduled course dates for our face-to-face and remote courses. And our online course is ready when you are. So, your learning journey can start as soon as you are ready. 

It depends on the format of the training. Face-to-face training at our Nottingham or Reading offices is £595.

For remote courses, it is £495 + vat. Our online course starts at £275 + vat, with packages available for multiple delegates.

The price of our bespoke training will depend on what you need it to cover.  

When you complete the training, you will receive a BCF course attendance certificate.

The BCF Group is an ILM-accredited centre, meaning all course content is of the highest standard, whether you gain a qualification or complete a non-accredited programme.

No, not on this course. But we have plenty of options for delegates to continue their learning and development with us.

 

Yes, we are passionate about the power of continuous learning and ongoing support.

Our website features blogs and webinars to challenge your thinking and keep you up to date with the latest leadership and management thinking, techniques and tips.