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Interpersonal Skills
Effective Negotiation Skills Course

Effective Negotiation Skills Course

2 Day Course
In-House Option Available

We negotiate every day. We negotiate in our day-to-day lives and, more importantly in the workplace.

But how many of us are confident we negotiate well? We can probably all think of situations where we have wished we would have put our argument, thoughts or opinions across better.

This two-day in-house course is perfect for managers, supervisors and salespeople.

You'll learn and practice negotiation, assertiveness and influencing techniques and by the end of the course you will be able to:

Understand the importance of preparation and how to set about it
Use a proven model to move through the stages of negotiation to work towards a win-win situation every time
Understand the different styles of negotiating
Establish both your and the other party's bargaining positions
Effectively close and confirm the negotiation
Negotiate confidently and successfully having practised their negotiation techniques during the course

Course syllabus

Module 1

An Introduction to Negotiation

Assess your negotiation skills and identify your objectives.

Module 2

The Preparation Stage

How to prepare properly, including for setbacks and rejections.

Module 3

The Discussion Stage

How to make the right impression on the other side and influence thinking at the earliest opportunity.

Module 4

The Proposing Stage

Stating your position and responding to offers.

Module 5

The Bargaining and Closing Stage

Convincing the other side as you get closer to your objectives and closing the agreement.

Course Formats

We offer this qualification in a variety of formats. This gives you maximum flexibility, and allows you to fit your studies around your work and personal commitments.