ILM LEVEL 3 LeaderShip & Management training
In-House Option AvailableILM Accredited

An ILM Level 3 training programme designed to give new and aspiring managers the practical skills to lead people with confidence
Our ILM Level 3 Leadership and Management programme gives new and aspiring managers the practical skills to lead people effectively — building confidence in the conversations and decisions that come with managing a team.
You’ll learn how to communicate clearly, motivate others, manage performance, and handle common people challenges — with tools you can apply immediately in your role.
Ideal for first-time managers, team leaders and supervisors who want a recognised qualification and a strong foundation in leadership and management.
BY THE END OF THIS COURSE YOU WILL BE ABLE TO



Lead and communicate with confidence — setting clear expectations and priorities
Motivate and engage your team while building trust and accountability
Handle performance conversations effectively — from feedback to difficult discussions
CHALLENGE CHANGE
Today’s workplace moves fast — and new managers are expected to lead people, manage performance and keep teams motivated, often while juggling competing priorities and constant change.
This ILM Level 3 programme is designed to give you a strong foundation in leadership and management — with practical tools for communication, delegation, motivation and performance conversations.
You’ll build the confidence to handle the day-to-day realities of managing a team — and gain a recognised ILM qualification to support your progression.



Practical, workplace-based learning — built around real management challenges you’re dealing with right now
Designed for first-time and aspiring managers — clear tools, proven frameworks and plenty of practice.
Full support to achieve your ILM qualification — plus transparent pricing with no hidden costs.
Meet our Head of Assessments, Laura Bridgeman
What happens after the course? We don’t just say goodbye.
Every delegate receives dedicated post-course support from Laura and her assessment team — guiding you through the ILM requirements, providing clear feedback, and helping you complete your qualification with confidence.
You’ll know exactly what’s needed, what good looks like, and how to take the next step — with structured support at every stage.

BOOK NOW:
17 - 18 MARCH 2026 SOLD OUT
27 - 28 APRIL 2026
01 - 02 JULY 2026
Training location: Nottingham
This is a practical ILM Level 3 Leadership and Management programme — focused on real workplace situations. You’ll learn tools you can apply immediately to lead people with confidence and improve day-to-day team performance.
ANYTIME
Training location: ONLINE
Study online at your own pace — with the reassurance of expert post-course support. You’ll complete the same ILM Level 3 qualification pathway, with guidance from our assessment team to help you finish with confidence.
Each module develops core leadership capability, guiding learners from self-awareness and leadership identity through to confident decision-making and effective workplace communication. This programme builds confident, self-aware leaders who can think clearly, communicate effectively, and lead with purpose in the workplace.
Each unit in this qualification focuses on a specific set of skills and knowledge:
Module 1: 8607-522 Becoming an Effective Leader
- Evaluate own ability to use a range of leadership styles, in different situations and with different types of people, to fulfil the leadership role.
- Use theories of emotional intelligence to review the effect of emotions on own and others’ performance.
- Review own ability to set direction and communicate this to others.
- Produce a personal development plan to improve own ability to lead.
Module 2: 8607-504 Leading Innovation and Change
- Explain the importance of innovation for own organisation.
- Explain the importance of managing change within own organisation.
- Assess an opportunity for innovation and improvement in own organisation.
- Justify the improvement identified, in the context of organisational objectives.
- Use a range of techniques to generate innovative options to deliver the improvement identified.
- Evaluate options for generating the proposed improvement to determine feasibility and viability.
- Understand how to create a change management plan that is designed to meet stakeholders’ expectations.
- Be able to implement the change management plan, monitoring progress against agreed targets
Module 3: 8607-418 Understanding the Organisational Culture and Context
- Evaluate the organisation within its broader environment using appropriate environmental and organisational analysis techniques.
- Examine the implications of the policies, procedures and legal requirements that are relevant to your area of work.
- Evaluate the cultural and ethical behaviour present in the organisation.
- Evaluate own cultural and ethical behaviour in relation to the organisation.
- Propose how to uphold the ethical standards across the organisation.
MODULE 1
UNDERSTANDING LEADERSHIP AND SELF AS A LEADER
This module explores what leadership means in practice and how personal behaviour, mindset, and self-awareness shape leadership impact. Participants develop a clear understanding of their leadership role, establish strong psychological contracts, and explore how emotional intelligence influences behaviour and relationships at work.
MODULE 2
SOLVING PROBLEMS AND MAKING SOUND DECISIONS
This module focuses on the practical leadership skills required to address challenges, solve problems, and make effective decisions in the workplace. Participants develop structured approaches to problem-solving and decision-making, helping them move from uncertainty to action with confidence.
MODULE 3
COMMUNICATION AND INFLUENCE IN THE WORKPLACE
The final module develops the communication skills essential for effective leadership. Participants explore how to communicate clearly and confidently, deliver impactful messages handle difficult conversations and conflict constructively and provide feedback that drives performance and engagement.
TESTIMONIALS
Please find below a selection of testimonials for our ILM Level 5 Coaching and Mentoring courses.
To see all of our reviews on Coursecheck, please click here.
Charlie Welch
Nandos
Laura was very engaging and tailored the course to suit not only our personal objectives and needs but also allowed space and time for group discussion, learning and enhancements. We have got such valuable group learnings to go along with our personal learnings. From concept to content to delivery - the course nailed it.
Todd Whymark
Kensa
This course was much more than I expected, I thought it was going to be a PowerPoint heavy tick box, like most of the courses I have completed, it developed me as a trainer giving me confidence in my own delivery style and approach to content creation. Darren was encouraging and engaging and showed a real passion for this course. I didn’t realise how much I was going to look into my own approach to the training I deliver guided fantastically by Darren his feedback was understandable and relatable to my own journey. Thanks so much.
Carly Williams
Liberation Group
I was really nervous about presenting to people before the course but Dan was so friendly and made me realise that I already had a lot of the skills necessary and I just had to tap into those. Then the practice really cemented things. I also got a lot of theory behind why what works actually works which was also super interesting.
TRUSTED BY
Dan Boniface
Head of Training and Executive CoachWith more than two decades in the training and coaching industry, Dan has worked with major clients including the NHS and Octopus Energy coaching hundreds of people on overcoming anxiety, personal development, emotional intelligence, interpersonal skills and operational performance. Away from work, Dan is passionate about rugby, cricket and most of all family.
Darren Draper
Leadership and Management TrainerDarren specialises in leadership, coaching and continuous improvement. As a process manager at John Lewis Partnership with expertise in food retail and change management, he optimised operations and transformed customer experiences. His approach empowers people to drive positive change. Darren has the misfortune of supporting Tottenham Hotspur.
Laura Bridgeman
Head of Assessment and TrainerLaura uses her experience from the world of education, and her passion for self-development, to enrich our delegates' training experience. She has managed large and complex teams and contributed to organisational change projects. At the BCF, Laura manages the post-course process, looking after assignments and certification for our training delegates.
Emma Bowler
Training AdministratorAs a mum to two young children our training administrator Emma is well versed at spinning all the plates, using her strong background in administration, customer service and sales to make sure all our courses hit the mark. Outside of work you’ll likely find her on a long walk with a good cookery podcast for company.
Darren Draper
Leadership and Management Trainer

Darren specialises in leadership, coaching and continuous improvement. His empathetic approach empowers people to drive positive change.
Laura Bridgeman
Head of Assessment and Trainer

Laura manages the post-course process, looking after assignments and ILM certification. She'll be your single point of contact, guiding you through the process of achieving your qualification.
Emma Bowler
Training Administrator

Emma will ensure that you have everything you need before, during and after the training. Whether that is a helping hand in booking hotels, some reassurance on our process or just a lovely cuppa and biscuits on the day.
Sasha Owen
Senior Account Manager

If you need a bespoke course for your team or organisation, then you need Sasha. With her extensive and varied experience in marketing, customer service and operations, Sasha leads our account management team. Outside of work she lists keeping fit and travel among her favourite pursuits.
Dan Boniface
Head of Training and Executive Coach

With more than two decades in the training and coaching industry, Dan has worked with major clients including the NHS and Octopus Energy coaching hundreds of people on overcoming anxiety, personal development, emotional intelligence, interpersonal skills and operational performance. Away from work, Dan is passionate about rugby, cricket and most of all family.
Yes. This programme is ILM accredited and leads to an ILM Level 3 Leadership and Management qualification, subject to successful completion of the required assessment.
This course is ideal for first-time managers, team leaders, supervisors and aspiring managers who want practical leadership skills and a recognised qualification. It’s especially useful for anyone moving from “doing” into managing others.
You’ll develop the core skills needed to manage people effectively — including communication, motivation, delegation, handling performance conversations, and building strong working relationships.
To achieve the ILM qualification, you’ll complete a set of work-based assessment tasks after the taught programme. These are designed to show you can apply what you’ve learned in real workplace situations.
You’ll receive clear guidance, templates and post-course support to help you complete successfully.
Preparation is light-touch. We’ll send you a short document with a few questions and exercises to help you reflect on your goals and come ready to apply the learning to your role.
You’ll receive post-course support from our assessment team, led by Laura Bridgeman (Head of Assessments). We guide you through what’s required and provide feedback to help you complete your qualification with confidence.
Your course fee includes the taught programme, learning materials, ILM registration/assessment fees (if applicable), and post-course support. Lunch and refreshments are included for classroom courses.
