ILM LEVEL 3 LeaderShip & Management training 

   In-House Option AvailableILM Accredited

ilm_logo

An ILM Level 3 training programme designed to give new and aspiring managers the practical skills to lead people with confidence

Our ILM Level 3 Leadership and Management programme gives new and aspiring managers the practical skills to lead people effectively — building confidence in the conversations and decisions that come with managing a team.

You’ll learn how to communicate clearly, motivate others, manage performance, and handle common people challenges — with tools you can apply immediately in your role.

Ideal for first-time managers, team leaders and supervisors who want a recognised qualification and a strong foundation in leadership and management.

QUICK LINKS:

 

BY THE END OF THIS COURSE YOU WILL BE ABLE TO

right-arrow blue
right-arrow blue
right-arrow blue
Lead and communicate with confidence — setting clear expectations and priorities
Motivate and engage your team while building trust and accountability
Handle performance conversations effectively — from feedback to difficult discussions

CHALLENGE CHANGE

Today’s workplace moves fast — and new managers are expected to lead people, manage performance and keep teams motivated, often while juggling competing priorities and constant change.

This ILM Level 3 programme is designed to give you a strong foundation in leadership and management — with practical tools for communication, delegation, motivation and performance conversations.

You’ll build the confidence to handle the day-to-day realities of managing a team — and gain a recognised ILM qualification to support your progression.

WHY BOOK WITH US?

right-arrow blue
right-arrow blue
right-arrow blue
Practical, workplace-based learning — built around real management challenges you’re dealing with right now
Designed for first-time and aspiring managers — clear tools, proven frameworks and plenty of practice.
Full support to achieve your ILM qualification — plus transparent pricing with no hidden costs.
right-arrow blue

POST COURSE SUPPORT

Meet our Head of Assessments, Laura Bridgeman

What happens after the course? We don’t just say goodbye.

Every delegate receives dedicated post-course support from Laura and her assessment team — guiding you through the ILM requirements, providing clear feedback, and helping you complete your qualification with confidence.

You’ll know exactly what’s needed, what good looks like, and how to take the next step — with structured support at every stage.

Laura round

BOOK NOW:

 17 - 18 MARCH  2026   SOLD OUT 

 27 - 28 APRIL 2026 

 01 - 02 JULY 2026 

Training location: Nottingham

This is a practical ILM Level 3 Leadership and Management programme — focused on real workplace situations. You’ll learn tools you can apply immediately to lead people with confidence and improve day-to-day team performance.

 ANYTIME 

Training location: ONLINE

Study online at your own pace — with the reassurance of expert post-course support. You’ll complete the same ILM Level 3 qualification pathway, with guidance from our assessment team to help you finish with confidence.

COURSE SYLLABUS

Each module develops core leadership capability, guiding learners from self-awareness and leadership identity through to confident decision-making and effective workplace communication. This programme builds confident, self-aware leaders who can think clearly, communicate effectively, and lead with purpose in the workplace.

Each unit in this qualification focuses on a specific set of skills and knowledge:

Module 1: 8607-522 Becoming an Effective Leader
  • Evaluate own ability to use a range of leadership styles, in different situations and with different types of people, to fulfil the leadership role.
  • Use theories of emotional intelligence to review the effect of emotions on own and others’ performance.
  • Review own ability to set direction and communicate this to others.
  • Produce a personal development plan to improve own ability to lead.
Module 2: 8607-504 Leading Innovation and Change
  • Explain the importance of innovation for own organisation.
  • Explain the importance of managing change within own organisation.
  • Assess an opportunity for innovation and improvement in own organisation.
  • Justify the improvement identified, in the context of organisational objectives.
  • Use a range of techniques to generate innovative options to deliver the improvement identified.
  • Evaluate options for generating the proposed improvement to determine feasibility and viability.
  • Understand how to create a change management plan that is designed to meet stakeholders’ expectations.
  • Be able to implement the change management plan, monitoring progress against agreed targets
Module 3: 8607-418 Understanding the Organisational Culture and Context
  • Evaluate the organisation within its broader environment using appropriate environmental and organisational analysis techniques.
  • Examine the implications of the policies, procedures and legal requirements that are relevant to your area of work.
  • Evaluate the cultural and ethical behaviour present in the organisation.
  • Evaluate own cultural and ethical behaviour in relation to the organisation.
  • Propose how to uphold the ethical standards across the organisation.
MODULE 1 
UNDERSTANDING LEADERSHIP AND SELF AS A LEADER

This module explores what leadership means in practice and how personal behaviour, mindset, and self-awareness shape leadership impact. Participants develop a clear understanding of their leadership role, establish strong psychological contracts, and explore how emotional intelligence influences behaviour and relationships at work.

MODULE 2 
SOLVING PROBLEMS AND MAKING SOUND DECISIONS

This module focuses on the practical leadership skills required to address challenges, solve problems, and make effective decisions in the workplace. Participants develop structured approaches to problem-solving and decision-making, helping them move from uncertainty to action with confidence.

MODULE 3 
COMMUNICATION AND INFLUENCE IN THE WORKPLACE

The final module develops the communication skills essential for effective leadership. Participants explore how to communicate clearly and confidently, deliver impactful messages handle difficult conversations and conflict constructively and provide feedback that drives performance and engagement.

WHY BOOK WITH US?

right-arrow blue
We work with you on real-life work-based scenarios and situations where you need support. 
right-arrow blue
Pain free achievement of your ILM qualification thanks to full post-course support
right-arrow blue
No hidden costs. Pricing includes ILM fees, pre- and post-course support and lunch and refreshments

TESTIMONIALS

Please find below a selection of testimonials for our ILM Level 5 Coaching and Mentoring courses.
To see all of our reviews on Coursecheck, please click here.

An excellent well structured and delivered course that spoke to my current needs.
GBXF

Donald S.

A really enjoyable two days - I am excited to get started with coaching. Dan has been brilliant and encouraging.
GBXF

Lesley L.

One of the best trainers I have ever experienced. Really lucky to have the cohort of peers as well.
GBXF

Danielle T.

Given me lots of skills, techniques to put into place with both ongoing coaching and mentoring and managing staff.
GBXF

Kate S.

A huge thank you to Dan. I feel completely inspired and ready to go!
GBXF

Paige W.

Excellent two days. I’ve been kept fully engaged and valued the small group to explore ideas and concepts and get a real grip and understanding of how I can embed this in my workplace.
GBXF

Ryan E.

I thoroughly enjoyed this course and the content. Not only was the delivery top notch, the personal advice given in the margins was absolutely priceless. Many thanks Dan. Already looking forward to my next BCF Group delivered course.
GBXF

Ryan E.

I found this course excellent. Met all my objectives.
GBXF

Carl T.

I’ve really enjoyed this training. Dan is engaging and made it so it was inclusive. We all came together and that was mostly down to him pulling us together and making things inclusive. I really wish I could’ve done more sessions lol.
GBXF

Lollita M.

An energising and refreshing 2 day course, with an excellent balance of learning. Really looking forward to completing assignments and learning to become a coach. Thank you Dan, it’s been spot on!!
GBXF

Lucy M.

I’ve really enjoyed this training. Dan is engaging and made it so it was inclusive. We all came together and that was mostly down to him pulling us together and making things inclusive. I really wish I could’ve done more sessions lol.
GBXF

Lollita M.

I stayed fully engaged during both days. Dan was very knowledgeable and was able to get information from myself and the group easily, enabling the group to be open with each other throughout it all.
GBXF

Danielle M.

Really engaging session, thank you Kirsty and it was beneficial to be in such a small group as we all spoke very open and honestly and were able to engage.GBXF

 

Joanne C.

Would highly recommend this training. 2 wonderful days and thanks to Dan!
GBXF

Natalie D.

Great facilitator, knowledgeable, engaging, thank you!
GBXF

Charlotte L.

A really useful, time and cost effective two day session, where practical skills were discussed with some opportunity to implement. Kirsty was excellent!
GBXF

 

Anon

MEET YOUR TRAINING TEAM

Dan Boniface

Head of Training and Executive Coach

With more than two decades in the training and coaching industry, Dan has worked with major clients including the NHS and Octopus Energy coaching hundreds of people on overcoming anxiety, personal development, emotional intelligence, interpersonal skills and operational performance. Away from work, Dan is passionate about rugby, cricket and most of all family.

Darren Draper

Leadership and Management Trainer

Darren specialises in leadership, coaching and continuous improvement. As a process manager at John Lewis Partnership with expertise in food retail and change management, he optimised operations and transformed customer experiences. His approach empowers people to drive positive change. Darren has the misfortune of supporting Tottenham Hotspur.

Laura Bridgeman

Head of Assessment and Trainer

Laura uses her experience from the world of education, and her passion for self-development, to enrich our delegates' training experience. She has managed large and complex teams and contributed to organisational change projects. At the BCF, Laura manages the post-course process, looking after assignments and certification for our training delegates.

Emma Bowler

Training Administrator

As a mum to two young children our training administrator Emma is well versed at spinning all the plates, using her strong background in administration, customer service and sales to make sure all our courses hit the mark. Outside of work you’ll likely find her on a long walk with a good cookery podcast for company.

Darren Draper

Leadership and Management Trainer

darren

Darren specialises in leadership, coaching and continuous improvement. His empathetic approach empowers people to drive positive change.

Laura Bridgeman

Head of Assessment and Trainer

laura

Laura manages the post-course process, looking after assignments and ILM certification. She'll be your single point of contact, guiding you through the process of achieving your qualification.

Emma Bowler

Training Administrator

emma

Emma will ensure that you have everything you need before, during and after the training. Whether that is a helping hand in booking hotels, some reassurance on our process or just a lovely cuppa and biscuits on the day.

Sasha Owen 

Senior Account Manager

sasha-two

If you need a bespoke course for your team or organisation, then you need Sasha. With her extensive and varied experience in marketing, customer service and operations, Sasha leads our account management team. Outside of work she lists keeping fit and travel among her favourite pursuits.

Dan Boniface 

Head of Training and Executive Coach

dan-two

With more than two decades in the training and coaching industry, Dan has worked with major clients including the NHS and Octopus Energy coaching hundreds of people on overcoming anxiety, personal development, emotional intelligence, interpersonal skills and operational performance. Away from work, Dan is passionate about rugby, cricket and most of all family.

FREQUENTLY ASKED QUESTIONS

Yes. This programme is ILM accredited and leads to an ILM Level 3 Leadership and Management qualification, subject to successful completion of the required assessment.

This course is ideal for first-time managers, team leaders, supervisors and aspiring managers who want practical leadership skills and a recognised qualification. It’s especially useful for anyone moving from “doing” into managing others.

You’ll develop the core skills needed to manage people effectively — including communication, motivation, delegation, handling performance conversations, and building strong working relationships.

To achieve the ILM qualification, you’ll complete a set of work-based assessment tasks after the taught programme. These are designed to show you can apply what you’ve learned in real workplace situations.

You’ll receive clear guidance, templates and post-course support to help you complete successfully.

Preparation is light-touch. We’ll send you a short document with a few questions and exercises to help you reflect on your goals and come ready to apply the learning to your role.

You’ll receive post-course support from our assessment team, led by Laura Bridgeman (Head of Assessments). We guide you through what’s required and provide feedback to help you complete your qualification with confidence.

Your course fee includes the taught programme, learning materials, ILM registration/assessment fees (if applicable), and post-course support. Lunch and refreshments are included for classroom courses.