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ONLINE BOOKING

  • Course Title: First Line Manager
  • Format: Classroom
  • Price: £595.00 + vat


Please choose a payment option below to book a place on this course:

 

YOUR COURSE JOURNEY

Course: One day in the classroom covering:
  • Understanding roles and responsibilities

  • Taking a step into management

  • Effective communication

  • Setting and managing expectations

  • Responding to difficult communication styles

  • Recognising when to have performance management conversations

  • Emotional Intelligence and you, your team and the business

  • How to motivate a team effectively

  • Team dynamics and how to influence these
Post-Course
  • BCF Certificate on Completion
  • ILM certification on successful completion of all chosen modules