Business Coaching, Management Training, Interpersonal Skills and More - The BCF Group
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Online Booking Form

Please choose a payment option below to book up to four places on this course.

  • Course title: First Line Manager
  • Format: Zoom
  • Price: £495.00 + vat

Your Course Journey

The below timings outline the course journey for our First Line Manager course via Zoom:

  • Watch a 15-minute TED talk that sets the scene for much of what we will cover during the training.
  • Understanding roles and responsibilities
  • Taking a step into management
  • Effective communication
  • Setting and managing expectations
  • Responding to difficult communication styles
  • Recognising when to have performance management conversations
  • Emotional intelligence and you, your team and the business
  • How to motivate a team effectively
  • Team dynamics and how to influence them
  • BCF Certificate of Completion sent by post

Contact Us

Please use the form below to get in touch.

Alternatively, please call us on 0844 800 3295.

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