- Home ››
- Business Coaching ››
- ILM Level 5 Qualifications in Coaching and Mentoring
What is ILM Level 5 Coaching?

Achieving an ILM Level 5 coaching qualification is ideal for those who provide coaching and mentoring for others within their business, or for those who are thinking about starting their own coaching company and becoming a provider of business coaching to others.
For you as an individual, completing the course and assignments - and thereby achieving an ILM Coaching and Mentoring Level 5 qualification - will provide many benefits. Not only will you have a far greater understanding of yourself as a provider of coaching and mentoring, but you will be in a better position to assess your skills and determine which areas you need to address, including what works well, and what not so well. You will also gain a greater insight into the role of coaching within an organisation, as well as guidance on how to plan, deliver and critically review your future coaching and mentoring sessions which you facilitate.
As an employer, there are a number of advantages for having competent coaches within the company who can provide effective coaching and mentoring to others. Developing a coaching and mentoring culture within your business, by having employees who have the skills, knowledge and understanding to provide coaching to their colleagues or those working under them, can provide tremendous gains for a business. A few of the most common of these include higher productivity and morale, a boost to idea generation and creativity, more effective teamworking, and lower staff turnover and absenteeism.
Course Syllabus

Module 1
Introduction
- Explore the myths
- What is coaching and mentoring?
- What is business coaching?
- Thoughts and perceptions
- 7 competencies of a coach
- Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling

Module 2
Models and Practice
- The Wheel of Life
- Johari's Window
- KASH - Knowledge, Attitude, Skills, Habits of an effective coach
- STAR / GROW model
- Effective use of Paradigm cards
- Practice and feedback

Module 3
Building the Relationship
- Self-management
- How motivation works
- Personality & behavioural traits
- Rapport and trust

Module 4
Communication and Practice
- Non-verbal communication
- Effective communication
- Questioning through 2nd/3rd/4th level questioning
- Building a bank of coaching questions
- Practice and feedback

Module 5
Structure
- Introduction
- The coaching cycle
- How to give feedback
- The COMET model
- Executive coaching
- Psychometrics
- Closing the coaching session

Module 6
Well-Formed Outcomes
- Challenge and focus steps
- Coaching goals
- Establishing the gap analysis
- Using diagnostic tools
- SMART objectives
- Designing & planning focus steps
- Gaining commitment
- Practice and feedback
Accreditation

Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate.
Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management).
As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate.
These elements have been designed in order to show to ILM that you are able to put the skills and techniques learned on the programme into practice. We provide full support and guidance in completing these final elements.
Pre-Course Activity

We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on.
Come prepared with 2 or 3 scenarios at work that you may apply your coaching learning to during your training. See this as a training pitch to get prepared before returning to the office.
We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training.
Post-Course Activity

To achieve this ILM qualification, participants will have to complete the following post-course activities:
3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 12 hours of coaching or mentoring activity with one or more clients. The Diploma will require delegates to complete 100 hours of coaching or mentoring with three or more clients.
Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face.
Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view.
Course Material

Each participant on this business coaching course will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions.
Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM).
You will receive templates to assist with the three ILM work-based assignments, to ensure you complete your qualification successfully.
What is the difference between the ILM Level 5 Certificate and the Diploma?

The only difference between the ILM Level 5 Diploma and the ILM Level 5 Certificate Qualifications in Business Coaching and Mentoring is that those wishing to achieve the Diploma will be required to complete 100 hours of additional post-course coaching, whereas the Certificate requires 12 hours. We offer full support and guidance in completing these final elements.
This is why the course dates are the same for both the Certificate and Diploma, as delegates attend the same course whichever qualification they are working towards; it is just the post-course coaching hours which are different.

In addition to the classroom days with our experienced tutors, this accredited program will require you to do self-directed learning and 3 work based assignments post class. This is estimated at 3 hours per week for 12 months, depending upon each individual's pace of working. The good news is we offer tutor support, at no additional cost, to individuals on this assignment and self-directed learning journey.
With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course.
There are no hidden extras to pay on top of our course prices, unlike other providers who charge extra for things like study books and exam fees. Our ILM Level 5 open courses have the following included in the course cost:
- Course Materials and Workbook
- ILM Project Fees
- ILM Certificate Fees
- Lunchtime Buffet
- Refreshments Throughout The Day

Nottingham
5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DGAll of our Nottingham courses are held at the same location as our head office. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful all-day free car parking is also available.
Normal Price: £1,880.00 + vat
Online Booking Price: £1,692.00 + vat
Book and pay online for a 10% immediate payment discount (£188.00) off the usual price of £1,880.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.Course Date | Availability? | Book Online |
---|---|---|
28-29 January 2020 | Places Available | Book Now |
21-22 April 2020 | Places Available | Book Now |
14-15 July 2020 | Places Available | Book Now |
17-18 November 2020 | Places Available | Book Now |
Course Date | Book Online |
---|---|
28-29 Jan 2020 | Book Now |
21-22 Apr 2020 | Book Now |
14-15 Jul 2020 | Book Now |
17-18 Nov 2020 | Book Now |

Reading
Media First Ltd, Holybrook House, 63 Castle Street, Reading, RG1 7SNOur Reading courses are located at our sister company, Media First Ltd. The training facilities are approximately 10 minutes walk from Reading station, and easily accessible from London. There is a multistorey public car park nearby for those coming by car (charges apply). Please note that unfortunately this training venue is not suitable for wheelchairs.
Normal Price: £1,880.00 + vat
Online Booking Price: £1,692.00 + vat
Book and pay online for a 10% immediate payment discount (£188.00) off the usual price of £1,880.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.Course Date | Availability? | Book Online |
---|---|---|
18-19 February 2020 | Places Available | Book Now |
12-13 May 2020 | Places Available | Book Now |
01-02 December 2020 | Places Available | Book Now |
Course Date | Book Online |
---|---|
18-19 Feb 2020 | Book Now |
12-13 May 2020 | Book Now |
01-02 Dec 2020 | Book Now |

By choosing to study this ILM Certificate in Coaching and Mentoring for Managers with the BCF Group, students have 24/7 access to the BCF Learning Platform for the duration of the course. This includes a comprehensive course manual, book reviews, useful guides and personalised tutor support.
The course documentation for this course is detailed and easy to read, and you will also be able to upload assessments online and receive online feedback. You can use the Learning Platform system from any computer that has internet access.
ILM 5 Endorsed Coaching and Mentoring program (3-5 month program)
£580 + VAT
Your Program Journey:
30 minute introductory call covering program requirements
Leading self, online 12 Principle based study
FL Award of Principle completion
BCF Workbook 600 word review
Open book test
Michael Bungay Steiner 600 word book review
BCF Award of review completion
1 coaching session call
1 observed coaching session call
Price includes unlimited email correspondence offering feedback and tutor guidance.
Enrol Now - £580.00 + vatILM 5 Certificate in Coaching and Mentoring (10-12 month program)
£780 + VAT
Your Program Journey:
45 minute introductory call covering program journey and ILM assignment requirements
Leading self and leading others, 25 principles-based studies online
FL Certificate of completion
BCF workbook 600 word review
Michael Bungay Steiner 600 word Book review
1 x coaching session call
Review call to cover off ILM work based assignment requirements
BCF Certificate of review completion
1 x coaching session call
Commence and complete ILM 5 Assignment 1
1 x observed coaching session call
Feedback session re observed coaching
Commence ILM 5 assignment 2
Continue Coaching to complete 12 hours for assignment 2
Commence ILM assignment 3
Complete assignment 2 - except for logged coaching 12 hours still to be done
Complete ILM 5 assignment 3
Program close and review call
Submit all 3 assignments to ILM
Price includes unlimited email correspondence offering feedback and tutor guidance, with particular attention to ILM work based assignments.
Enrol Now - £780.00 + vat