Business Coaching, Management Training and More by The BCF Group

ILM Level 5 Qualifications in Coaching and Mentoring

  • Level 5 Qualification
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Business coaching is the skill to have in today's rapidly changing business climate. People and team development through business coaching is fast, efficient and cost effective, and will get you measurable results.

The ILM Level 5 Qualifications in Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development.

In addition to the classroom days with our experienced tutors, this accredited program will require you to do self-directed learning and 3 work based assignments post class. This is estimated at 3 hours per week for 12 months, depending upon each individual's pace of working. The good news is we offer tutor support, at no additional cost, to individuals on this assignment and self-directed learning journey.

With a business-relevant, tried-and-tested approach, we encourage participants to bring live business issues and case histories with them on the course.

Based on our extensive work and experience with leaders, both in the private and public sectors, this ILM Level 5 Coaching and Mentoring programme has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

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Course Syllabus

Module 1

  • 1.1) Explore the myths
  • 1.2) What is coaching and mentoring?
  • 1.3) What is business coaching?
  • 1.4) Thoughts and perceptions
  • 1.5) 7 competencies of a coach
  • 1.6) Definitions - Mentoring / Consulting / Coaching / Therapy / Counseling

Module 2

Models and Practice
  • 2.1) The Wheel of Life
  • 2.2) Johari's Window
  • 2.3) KASH - Knowledge, Attitude, Skills, Habits of an effective coach
  • 2.4) STAR / GROW model
  • 2.5) Effective use of Paradigm cards
  • 2.6) Practice and feedback

Module 3

Building the Relationship
  • 3.1) Self-management
  • 3.2) How motivation works
  • 3.3) Personality & behavioural traits
  • 3.4) Rapport and trust

Module 4

Communication and Practice
  • 4.1) Non-verbal communication
  • 4.2) Effective communication
  • 4.3) Questioning through 2nd/3rd/4th level questioning
  • 4.4) Building a bank of coaching questions
  • 4.5) Practice and feedback

Module 5

  • 5.1) Introduction
  • 5.2) The coaching cycle
  • 5.3) How to give feedback
  • 5.4) The COMET model
  • 5.5) Executive coaching
  • 5.6) Psychometrics
  • 5.7) Closing the coaching session

Module 6

Well-Formed Outcomes
  • 6.1) Challenge and focus steps
  • 6.2) Coaching goals
  • 6.3) Establishing the gap analysis
  • 6.4) Using diagnostic tools
  • 6.5) SMART objectives
  • 6.6) Designing & planning focus steps
  • 6.7) Gaining commitment
  • 6.8) Practice and feedback


ILM 5 Accreditation

Upon completion of this programme all attendees will receive the 'ILM Endorsed Programme in Business Coaching & Mentoring' certificate. Participants will also be eligible to receive ILM letters after their name; either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management).

As with all ILM Accredited Programmes, participants will need to complete the post-programme activity in order to achieve their full 'ILM Level 5 Certificate in Coaching and Mentoring in Management' certificate. These elements have been designed in order to show to the Institute of Leadership and Management (ILM) that you are able to put the skills and techniques learned on the programme into practice. We provide full support and guidance in completing these final elements.

Pre-Course Activity

ILM 5 Pre-Course Activity

We ask you to come prepared with issues which you are currently experiencing that you would be happy to discuss and be coached on. We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you in order to receive the best training.

Post-Course Activity

ILM 5 Post-Course Activity

To achieve this ILM qualification, participants will have to complete the following post-course activities:

3 x work-based assignments need to be completed within 1 year from attendance and registration. Embedded in the assignments, the Certificate will require delegates to complete 12 hours of coaching or mentoring activity with one or more clients. The Diploma will require delegates to complete 100 hours of coaching or mentoring with three or more clients.

Tutor guided learning will take on the format of book and video reviews with ongoing tutor guidance and support via phone, Skype or face-to-face.

Optional: Self-initiated 2 x 45 min executive coaching sessions per delegate to offer a coaching best practice view.

Course Material

Course Materials

Each participant will be issued with a workbook to assist them both during and after the course, which will contain information, guidance and forms to assist with the coaching sessions.

Participants will also complete a Paradigm psychometric report and receive a year's membership with the Institute of Leadership & Management (ILM).

What is the difference between the ILM Level 5 Certificate and the Diploma?

What is the difference between the ILM Level 5 Certificate and the Diploma?

The only difference between the ILM Level 5 Diploma and the ILM Level 5 Certificate Qualifications in Business Coaching and Mentoring is that those wishing to achieve the Diploma will be required to complete 100 hours of additional post-course coaching in addition to the work required for the Certificate. We offer full support and guidance in completing these final elements.

This is why the course dates are the same for both the Certificate and Diploma, as delegates attend the same course whichever qualification they are working towards.

Scheduled Open Courses

Scheduled ILM Level 5 Qualifications in Executive Coaching and Mentoring open courses

There are no hidden extras to pay on top of our health and safety training course prices, unlike other providers who charge extra for things like study books and exam fees. Our ILM Level 5 open courses have the following included in the course cost:

  • Course Materials and Workbook
  • ILM Project Fees
  • ILM Certificate Fees
  • Lunchtime Buffet
  • Refreshments Throughout The Day

ILM 5 coaching courses in Nottingham


5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG

All of our Nottingham courses are held at the same location as our head office. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful all-day free car parking is also available.

Normal Price: £1,880.00 + vat

Online Booking Price: £1,692.00 + vat
Book and pay online for a 10% immediate payment discount (£188.00) off the usual price of £1,880.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Course Date Availability? Booking Information
21st-22nd January 2019 Yes DIPLOMA  |  CERTIFICATE
15th-16th April 2019 Yes DIPLOMA  |  CERTIFICATE

ILM 5 coaching courses in Reading, Berkshire


Media First Ltd, Holybrook House, 63 Castle Street, Reading, RG1 7SN

Our Reading courses are located at our sister company, Media First Ltd. The training facilities are approximately 10 minutes walk from Reading station, and easily accessible from London. There is a multistorey public car park nearby for those coming by car (charges apply). Please note that unfortunately this training venue is not suitable for wheelchairs.

Normal Price: £1,880.00 + vat

Online Booking Price: £1,692.00 + vat
Book and pay online for a 10% immediate payment discount (£188.00) off the usual price of £1,880.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Commencement Date Availability? Booking Information
7th-8th February 2019 Yes DIPLOMA | CERTIFICATE
16th-17th May 2019 Yes DIPLOMA | CERTIFICATE

Related Courses

Please see below for some business coaching courses and qualifications which you may be interested in:

Advanced Coaching Certificate from the BCF Group

Our Advanced Coaching Certificate is comprised of the same course syllabus as the ILM Level 5 Business Coaching courses, but without the additional work, time and expense that is required to achieve an ILM accredited qualification. It is therefore an ideal option for those delegates who do not require an ILM accredited coaching qualification.

As this course is accredited by ourselves, it can easily be tailored and modified to suit your industry and specific requirements when run as an in-house programme.

We currently run this qualification as an open course at our Nottingham, London, Manchester and Reading training venues. To find out more information and to see the scheduled dates for the Advanced Coaching Certificate course, please click on the button below.

Click Here for More Information

ILM Level 7 Qualifications in Executive Coaching and Mentoring

The ILM Level 7 Qualifications in Executive Coaching and Mentoring are designed for senior leaders/managers (or those working in a training and development role) who are regularly coaching or mentoring at a senior level.

It is for those executive coaches who wish to accredit, validate or enhance their skills with an internationally-recognised executive coaching qualification.

Click Here for More Information

Master Coaching Diploma from the BCF Group

This course enables participants to develop their understanding of executive coaching and mentoring, to explore the underpinning psychological theories of coaching and to practise and apply their skills within a non-directive, non-judgemental framework.

At the BCF Group, we use a powerful blend of coaching concepts and practical skills-based development to support the enhancement of executive coaching and leadership mentoring skills in an organisation.

Click Here for More Information

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