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  5. ILM Level 5 Qualifications in Coaching and Mentoring

ILM Level 5 Qualifications in Effective Coaching and Mentoring

  • In-House Option Available

An Institute of Leadership and Management (ILM) Level 5 coaching qualification is ideal for those who provide, or want to provide, coaching and mentoring for others in their business.

The qualification is based on the Government’s National Qualification Framework. Level 5 loosely equates to the equivalent of the first or second year of a degree.

Completing the course and achieving the qualification has many benefits.

Not only will you have a far greater understanding of yourself as a coach and mentor, but you will be in a better position to assess your skills and determine which areas you need to address.

You will also gain a greater insight into the role of coaching within an organisation, as well as guidance on how to plan, deliver and critically review your future sessions.

For an employer, there are several advantages of having coaches who can provide effective coaching and mentoring to others.

It helps to develop a coaching and mentoring culture and that can deliver higher productivity and morale, a boost to idea generation and creativity, more effective teamwork, and lower staff turnover and absenteeism.

By the end of the programme, you will be able to:

  • Assess your mentoring and coaching skills and knowledge and understand where you need to improve
  • Understand the role coaching and mentoring plays in organisations
  • Effectively plan and deliver your coaching sessions
  • Evaluate your performance as a business coach and mentor
  • Plan your future development
  • Develop colleagues as effective coaches and mentors
  • Help your organisation create a coaching and mentoring culture

The ILM Level 5 Qualifications in Effective Coaching and Mentoring are highly accessible and have been designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development.



Course syllabus


Module 1

Introduction and Definitions


Develop your understanding of coaching and mentoring and dispel the myths
Module 2

Coaching Models and Practice


Explore different models and techniques for effective coaching, including Johari's Window, the Wheel of Life and KASH
Module 3

Building the Relationship


How to develop rapport and trust and understand personality and behavioural traits
Module 4

Communication and Practice


How to communicate effectively and clearly and understand the importance of body language. Learn how to build your bank of coaching questions.
Module 5

Structure of a Coaching Session


Structuring your coaching effectively, including giving feedback, using psychometrics and closing your sessions
Module 6

Well-Formed Outcomes


Developing goals, gaining commitment to coaching and mentoring and how to evidence success.

I liked that the trainer tailored the training to my experiences. Putting a personal touch to coaching makes you appreciate that each client is unique and your coaching needs to consider this.

Ailsa Lawrance, Operations Manager, Siemens



Frequently Asked Questions (FAQs)

Yes. This is a fully accredited course certified by the Institute of Leadership and Management (ILM). When you achieve the qualification, you receive ILM letters after your name, either AMInstLM (Affiliate/Associate Member Institute Leadership & Management) or MInstLM (Member Institute Leadership & Management).

You will need to complete the post-programme activity to achieve their ILM Level 5 Certificate or Diploma in Effective Coaching and Mentoring.

This part of the training is designed to show you can put the skills and techniques you have learned on the course into practice. We offer full support and guidance in completing these final elements.

You’ll need to come prepared with issues you are currently experiencing that you would be happy to discuss and be coached on.

Come along with two or three scenarios that you may apply your coaching learning to during your training.

See this as a training pitch to get prepared before returning to the office.

We also send out a short document containing questions and exercises which will help our coaches understand you better and work with you to receive the best training.

There are three work-based assignments you will need to complete. If you are aiming to achieve the Certificate, you will need to complete 18 hours of logged coaching with 2-3 people. For the Diploma, you will need to include 54 hours of logged coaching with 4-9 people.

We offer one year of support to help you achieve this, but you have three years to complete this work.

Additional tutor guided learning will take the format of book and video reviews with ongoing tutor guidance and support via phone, Skype, Zoom or face-to-face.

The only difference is in the amount of logged coaching that is required post-course.

If you want to achieve the Diploma, you will need to complete 54 hours of logged coaching with 4-9 people. For the certificate, you will need 18 hours with 2-3 people.

This means that whatever qualification you are aiming for, you will be able to attend the same course dates.

You will receive a workbook that will assist you during and after the training and templates to help with the three work-based assignments, to ensure you complete your qualification successfully.

You may also complete a Paradigm psychometric report and will receive a year's membership with the Institute of Leadership & Management (ILM).

This is based on the Government’s National Qualification Framework. Level 5 loosely equates to the equivalent of the first or second year of a degree.

Contact Us


Please use the form below to get in touch. Alternatively, please call us on 0844 800 3295.



Contact Us


Please use the form below to get in touch.

Alternatively, please call us on 0844 800 3295.

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