First Line Managers
Being a manager can be one of the toughest roles in business. Not only is there a tremendous amount of pressure involved through being responsibly for a number of people as well as the direction of the business, but there are also a broad range of skills which need to be learnt and utilised in order to be an effective manager.
Consequently it is little wonder that those new to a managerial role for the first time, or those who are about to become a new manager, require a lot of support, training and guidance at the start of their new position.
As well as providing management training courses, two of the most popular of which - our First Line Manager course and the ILM Level 3 Award in Leadership and Management - are ideal for those new to a managerial position, we have also put together a set of twelve Useful Guide e-books. These Useful Guides deal with a number of important aspects and necessary skills for managers, including delegation, communication and conducting appraisals.
First Line Manager Course
This 2-day classroom course is one of our most popular open courses. It is intended for those new to management, or those with little experience in the role, who wish to acquire a firm understanding of the foundations needed as they begin their journey as a manager.