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Training and Development Courses and Qualifications by The BCF Group

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ILM Level 3 Award in Leadership and Management

One of the main responsibilities of a manager is to make sure that employees are satisfied with their job and reaching their full potential. A manager who can energise his or her employees will have a team which has a much greater potential and capability of achieving company goals and objectives. It is therefore vital that a manager has the essential skills to fully support and lead their team to success.

This programme brings together the key leadership skills that you will need to be an effective manager so that you can return to the workplace and deliver tangible results.

Classroom + Self Study

  • 3 Days of Classroom Training
  • Expert Tutors
  • Lunch and Refreshments
  • Fast Achievement of Qualification
Prices From
£882 + vat
View Dates

Online & Distance Learning

  • Spread Over Approx. 12 Months
  • Work at Your Own Pace
  • Unlimited Tutor Support
  • Online Submission of Work
Prices From
£680 + vat
View Options

Business meeting to communicate and solve problems

Module 1

Solving Problems and Making Decisions
  • What is a problem?
  • How to identify a problem, its nature, scope and impact
  • Identifying the root cause
  • Understanding how to interpret information to solve a problem
  • What is involved in making an informed decision?
  • Generate ideas/solutions- creative thinking techniques
  • How to evaluate your options
  • Finding the critical path
  • Having confidence to commit to a decision
  • Planning approach
  • Communicating the decision
  • Implementing the plan
A smiling manager

Module 2

Understanding Leadership
  • What is leadership?
  • Recognise the differences and similarities between leadership and management
  • Qualities and skills of a leader
  • Action Centered Leadership - Team, Task, Individual - John Adair
  • Varying leadership styles
  • Evaluating a range of leadership models and their significance for: Task, Performance, Culture, Relationships
  • Reflect on your own leadership styles and behaviours
  • Create an action plan to enhance your performance
Building the relationship in business coaching

Module 3

Understanding the Communication Process in the Workplace
  • Identify what is effective communication
  • Understand the importance of effective communication at work
  • Recognise the different ways we communicate
  • Recognise possible barriers to communication and how to overcome them
  • Johari's window - communication flows
  • How others will perceive and interpret the information you have provided
  • Active listening
  • Developing questioning skills
  • Understanding the significance of non-verbal communication and body language
  • Developing sensory acuity and how to use it effectively in the workplace

In-House Courses

In-House ILM Level 3 Award in Leadership and Management Courses

As well as being one of our most popular open courses, we frequently run the ILM Level 3 Award in Leadership and Management as an in-house programme for companies and organisations who wish to develop a number of their managers at the same time, and find an in-house course at their own premises much more suitable. We can also conduct an exclusive course at one of our training venues for your managers if that would be more convenient.

If you would like to discuss how we can tailor this management training course for you and/or run it at your premises, please call us on 0844 800 3295 or submit a brief description of your training requirements through an online contact form and we will get back to you.

Scheduled Open Courses

Scheduled ILM Level 7 Qualifications in Executive Coaching and Mentoring open courses

There are no hidden extras to pay on top of our course prices, unlike other providers who charge extra for things like study books and exam fees. Our ILM Level 3 Award in Leadership and Management open courses have the following included in the course cost:

  • ILM Certificate Fees
  • Buffet Lunch and Refreshments
  • Free All-Day Car Parking (Nottingham venue only)

First Line Manager Courses in Nottingham, East Midlands


5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG

All of our Nottingham training courses are held at the same location as our head office. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful all-day free car parking is also available.

Normal Price: £980.00 + vat

Online Booking Price: £882.00 + vat
Book and pay online for a 10% immediate payment discount (£98.00) off the usual price of £980.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Course Date Availability? Booking Information
10th-12th July 2019 Yes Click Here for Details
16th-18th October 2019 Yes Click Here for Details

First Line Manager Courses in Reading, Berkshire


Media First Ltd, Holybrook House, 63 Castle Street, Reading, RG1 7SN

Our Reading courses are located at our sister company, Media First Ltd. The training facilities are approximately 10 minutes walk from Reading station, and easily accessible from London. There is a multistorey public car park nearby for those coming by car (charges apply). Please note that unfortunately this training venue is not suitable for wheelchairs.

Normal Price: £980.00 + vat

Online Booking Price: £882.00 + vat
Book and pay online for a 10% immediate payment discount (£98.00) off the usual price of £980.00 + vat per person. All online payments are securely encrypted and processed through PayPal™ meaning we never see your card details. You do not need a PayPal account to make payment by card.
Course Date Availability? Booking Information
11th-13th November 2019 Yes Click Here for Details

ILM 3 Award Online Learning

Online ILM Level 3 Award in Leadership and Management Course

For those who will struggle to take three days away from the workplace, an alternative option is to take an ILM Level 3 Leadership and Management qualification as an online course.

With both the Award and Certificate-level qualifications available, they form part of our Online Future Leaders Journey, which is for ambitious participants preparing for their careers in management and leadership roles.

Those taking these online courses will find the journey provides them with a broad and deep foundation for future success.

ILM 3 Award in Leadership and Management (12 month program)
£680 + VAT

Your Program Journey:

The suggested work flow for successful completion of your Future Leader ILM 3 Award in Leadership and Management is as follows:

Months 1-3

First 4 Future Leader Principles and First ILM WBA (Work-Based Assignment): Understanding Communication in the Workplace

Months 4-6

Future Leader Principles 5-12 and adjustments on your first WBA based on feedback from your BLF ILM tutor

Months 7-9

Future Leader Principles 13-19; Submission of your final version of your First ILM WBA (based on feedback received from your online tutor); Start of your Final ILM WBA: Understanding Change and Innovation in an Organisation

Months 10-12

Submission of your final ILM WBA for review and feedback; Future Leader community interaction completion; Final sessions with your online coach; Celebrate success

Enrol Now - £680.00 + vat

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Related Courses

Please see below for some business coaching courses and qualifications which you may be interested in:

First Line Management Course

The most popular of our management training courses, the First Line Management course is specifically for people who are new to a management position or who are about to undertake a management position and have had no formal management training. Anyone who is new to a management or supervisory position will benefit from this course.

This is our own management training course which has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. We have specifically designed new models for this course that will help make what some believe is a complex undertaking (performance management; organisational strategy and operational alignment) into a simple, clear and concise set of steps. Once shown "the big picture", we help you break it down from a managers perspective.

We currently run this course as an open course at our Nottingham and Reading training venues, as well as providing it in-house at your premises. The course content can also be made bespoke and tailored to your organisation's specific requirements and industry.

To find out more information, and to see the scheduled dates and course syllabus for our First Line Management course, please click on the button below.

Click Here for More Information

ILM Level 7 Qualifications in Executive Coaching and Mentoring

The ILM Level 7 Qualifications in Executive Coaching and Mentoring are designed for senior leaders/managers (or those working in a training and development role) who are regularly coaching or mentoring at a senior level.

It is for those executive coaches who wish to accredit, validate or enhance their skills with an internationally-recognised executive coaching qualification.

Click Here for More Information

Master Coaching Diploma from the BCF Group

This course enables participants to develop their understanding of executive coaching and mentoring, to explore the underpinning psychological theories of coaching and to practise and apply their skills within a non-directive, non-judgemental framework.

At the BCF Group, we use a powerful blend of coaching concepts and practical skills-based development to support the enhancement of executive coaching and leadership mentoring skills in an organisation.

Click Here for More Information

Advanced Coaching Certificate from the BCF Group

Based on our extensive work and experience with leaders, both in the private and public sectors; this course has been designed to develop the capability of leaders to positively impact the performance of individuals and teams. We are experts at unlocking peak performance.

Coaching and mentoring improves relationships, performance and engagement. This programme has been created to sharpen a leader's skills - enabling them to balance control, commitment and empowerment through productive conversations with individuals and teams.

Click Here for More Information

Do you need some advice?

Discuss your training requirements today with one of our expert advisers.