Specialise in key soft skills that automation lacks.
Automation and artificial intelligence (AI) are changing the nature of office work, freeing people from routine jobs and allowing them to focus on more creative, strategic, and collaborative work.
As routine jobs become more automated and we move toward a digital-human workforce, people will need to specialise in key soft skills that automation lacks.
We here at BCF Group know that Learning & Development (L&D) leaders are tasked with keeping employees up to speed with the ever-evolving skills and learning ecosystem.
L&D should, in today's learning landscape, provide the tools to constantly reskill workers for new, emerging roles.
People excel in areas like conflict management, emotional intelligence, and storytelling when offered an opportunity to approach and grow these skills within the workplace. Organisations that help foster these natural human traits like collaboration (in teams), collaborative communication, storytelling, coaching and managing change are higher performing than those that don't.
We know it's not possible for L&D to know all the answers (or deliver them quickly), and they'll have to rely on employees to curate and share knowledge as well. Manager cohorts who support each other over social media are an effective way for new managers to get tips on how to give feedback or approach difficult conversations. Moreover, social communities also empower employees to rate, review, and share learning content with peers.
Here at BCF Group, we have guided and helped some of our key clients to navigate this ever changing landscape within the business world. Please feel free to make contact with us for your free 45 min exploration discussion.
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