Understanding Employee Needs and Meeting Them
Managers Cannot Attempt to Satisfy Employee's Needs Without Knowing What They Are
Using business coaching to understand what employees desire from their work is a vital first step in being able to address and satisfy these needs, which will subsequently result in higher levels of motivation and staff retention.
A failure to get to grips with what the various individuals seek to get out of their employment, whether financial or other criteria, will usually lead to discontent and disagreements between managers and their employees that can result in a spiral of negativity that affects the overall performance of the company.
Satisfying Employee Needs Will Increase Their Motivation
By undertaking business coaching meetings with their employees, a manager can get a much greater understanding of what their workers desire from their job role and also what incentives will motivate them to go the extra mile and perform to a higher ability.
Not All Needs Can Be Met However
Meeting employee needs is likely to increase their motivation and raise levels of output and productivity, as well as retaining talented workers and encouraging idea generation and responsibility. Whilst this will provide a tremendous boost to the department or company as a whole, managers also need to consider the potential drawbacks that may come with meeting employee needs.
For starters, the financial costs of meeting their needs may outweigh the benefits. As an example, meeting the need of employees to feel valued by the organisation may require lots of small gifts and treats to be purchased over a period of time, as well as financial bonuses to be paid. Whilst this will make workers happy, increase motivation and raise their productivity, the additional revenue generated by this higher production may not cover the amount that was spent to get to that position.
Managers as a Soft Touch
Also, managers should avoid appearing too accommodating to employees. Whilst a degree of flexibility and approachability can have big positive effects upon employee motivation and performance, a manager who is seen as a soft touch may soon find themselves being taken advantage of and workers having time off or not working as hard as they should do. This can quickly spread to other workers, who feel resentment towards how much someone else is getting away with, which will either cause them to become de-motivate or to try and emulate the liberties taken.