Manager Input on External Business Coaching Providers
Management Input Towards External Business Coaching
A particularly hot topic of debate revolves around the level of input that managers should have on the sessions provided by external business coaching and training providers who are brought in to train the staff members of the manager's particular department or company.
From the manager's point of view, they will more than likely wish to have a significant input into what is being trained or the activities of the session. This is because utilising the services of an outside training company or business coaching provider usually requires a significant amount of investment, and so the manager will hope to ensure that the session is entirely relevant for their employees and that the information being imparted is targeted for their particular requirements. In other words, they will want to know that their budget is being used to good effect.
An External Coach Will Often Want Some Input From The Manager...
A business coach or external trainer will in all likelihood actually like or even require some input regarding what the manager wishes their employees to get out of the training session and what particular areas and issues they should be targeting. However too much 'interference' can be a detrimental issue, as described in the paragraph below.
...But Not Too Much
Whilst the majority of external trainers and coaches will be glad of receiving guidance regarding which areas and topics to train and focus on, they will have their own ways of doing things which, if they are in a position to be a trainer or coach as a profession, are likely to be effective at achieving the objectives. If a manager is too controlling and tries to dictate the entire plan of the session, it will not allow the coach/trainer to run it in the format which they know to be successful at achieving results.
Finding The Right Balance
So whilst managerial input into the make-up of the session is not only desired but sometimes essential for the creation of an effective course or programme, too much can hamper the ability of the external coach or trainer to run the session in their own way. As they are the professional, sometimes it may be better for a manager or supervisor to take a step back and let them run the session as they see fit, whilst providing only a few broad guidelines for the desired outcomes.