Business Coaching - Be Effective
At the BCF Group, all of our business coaching programmes are designed to bring truly effective results to our clients. We believe that there is no point even starting to design an L&D programme unless you know that you can meet all of the clients' objectives and bring an influential and positive change to an organisation.
Our ILM Level 5 Business Coaching Certificate programme has been recognised as being a hugely effective business coaching programme; so much so, it has been recognised and accredited by the Institute of Leadership & Management (ILM) up to a Level 5 Certificate standard.
In order to consistently achieve such a high level of dynamic and commercially aware in-house L&D programmes; certain universal standards have to be met in order to deliver an effective programme:-
1. The Research & Consultation Stage
The brief from the client needs to be as clear and as detailed as possible. The desired outcomes need to be discussed at length, and potentially challenged if required; taking into account culture, values and organisational goals. A cross-section of the participants attending the programme also needs to be consulted. This is to ensure that a broad picture of specific requirements can be taken into account when designing the programme.
2. The Design Stage
Every organisation is different. They have different priorities, different working methods, different functions and different goals and aspirations. We design every in-house programme from scratch, taking in the detailed research that we have previously conducted. Not only this, but the right L&D consultant is chosen to both design and deliver your programme; hand-picked because of their background and expertise within both the learning field and the clients' industry sector.
There needs to be a level of understanding and 'buy-in' from the participants on the programme. If programme participants don't want to learn or feel that they don't need to learn, then it is very hard to make any impact with that individual, team or organisation. Sometimes barriers are erected in order to protect their function and purpose within an organisation; however, no organisation can succeed and grow without teamwork and internal communication. It is part of our job to break down these barriers. This can be done as part of the Consultation stage, or the use of a 'Foundation Programme' or indeed 'Ice Breakers' on the programme itself.
4. The Delivery Stage
Every trainer is individually hand-picked to provide the right experience and background for the clients' industry sector; as well as being a Subject Matter Expert (SME) within the specific area of L&D focus. Our programmes are designed with innovation, credibility, interaction, skills practice, business relevance and commercial returns in mind.
5. The Evaluation Stage
This is a very important stage as this gauges how successful an L&D programme has been. Evaluation results can be recorded by us in a number of formats; be it psychometric analysis, Return on Investment (ROI) analysis, productivity analysis, etc. The evaluation stage is also a very important process in order to gauge what the next training steps might be; be it on a personal, team or organisational level.