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How is Business Coaching a Good Way to Keep in Touch with Employees?
Many Employees Can Be Afraid of Approaching Managers
In many businesses, no matter where they are located in the world or which industry they are engaged in, there will often be a disconnect between management and the employees. Managers will all too often be seen as a group of people who cannot be approached unless it is an absolutely necessary, work process-related issue.
A Manager Needs to Communicate with Workers
This sort of structure and perception can be extremely damaging when it comes to keeping abreast of what workers are feeling, how motivated they are, what their specific strengths and weaknesses are, what their ambitions for future development are, what issues are present down on the shop floor which may be limiting productivity and efficiency, along with many more examples.
Not only this, but this lack of communication also means that whenever employees have minor issues and wishes such as slight changes to their working hours or type/location of work which could easily be resolved through dialogue, they may simply seek alternative employment if they feel they cannot or do not have the opportunity to discuss their requirements with a manager. This can result in a company losing valuable employees when they could easily have had their needs accommodated if managers had been more approachable.
Regular Business Coaching Provides a Fantastic Opportunity for Dialogue
Business coaching is a tremendous method for managers to keep in touch with employees. As it is most often performed on a one-to-one basis it means the manager and the employee can have a dedicated and uninterrupted discussion.
Managers are often extremely busy people, but it is important for them to make time to engage in business coaching with their employees in order to create these opportunities for communication and the resolution of issues. If they hold a business coaching qualification such as the ILM Level 5 Certificate in Coaching and Mentoring they will be able to provide highly effective coaching sessions for their employees.