Other Training Expertise
At the BCF Group, our expertise is not just limited to business coaching, as business coaching skills and techniques oven incorporate and overlap with others such as communication and interpersonal skills, leadership, management training and development, customer care, psychometric evaluations and reports, team building, commercial team development and many more. Not only are our own trainers experienced in providing programmes of this nature for clients over the years, but we are also one of the leading providers of health and safety training in the UK. This allows us to cover an organisation's wide variety of training needs, and is one of the reasons why we have provided training packages for various departments of some of the biggest corporations in the world as it is much simpler to have us as their single training supplier than having to deal with numerous smaller ones.
Please click on the headings below to see what other training provisions we offer as well as business coaching, or contact us by either calling 0844 800 3295 or sending us an online contact form with a brief description of your training requirements.
Business coaching frequently goes hand-in-hand with leadership and management development programmes when the desire is to increase the effectiveness of staff members with regards to better achieving the company's aims and objectives. As well as frequently running popular open courses such as first line management courses at scheduled locations at our training venues around the United Kingdom, many of our business coaches also have extensive experience in providing bespoke management and leadership development programmes which are tailored specifically to address the issues facing an individual manager or group of managers, and to enable them to provide much more value to their organisation.
Despite having the best sales force in the world, if customers are not looked after well they will not come back or recommend the firm to others, resulting in the loss of a great deal of potential business. Even existing customers may cancel their orders if customer care is poor. Investing in customer care will nearly always pay for itself many times over in the long run as a consequence.
We have already seen in the paragraphs above have important effective teams are for achieving company goals and objectives. Communication and interpersonal skills are therefore a vital component of team working, not to mention interactions will potential/existing customers and suppliers. The development of interpersonal skills is crucial for the success of a company.
For any commercial company where profit is the name of the game, winning orders is imperative, as otherwise cuts in spending will have to be made and even the very existence of the company will be under threat. To win new business, particularly large orders, it is highly likely that members of the sales team will have to negotiate and interact with the decision makers. If they are lacking in negotiation and communication skills, they may lose the order to a competitor whose sales team are much more skilled in negotiating. Like some of the other areas of training mentioned above, investing in sales and negotiation skills can pay for itself many times over.
Psychometric reports can provide valuable information on the personal aspects and development requirements of employees. The Paradigm FiT In™ helps select those people that can best work and grow with your organization.