Problem Solving in a Workplace Online Course
This online course delves into the variety of issues that can arise in a place of work. Outlining strategies for identification, management and resolution, the course focuses on the three primary problem domains within a workplace: people, tasks, and resources.
It explains how interpersonal issues such as personality conflicts, inappropriate behavior, communication breakdowns and disagreements can disrupt the workplace. The course also explains the implications of the Equality Act 2010 concerning workplace discrimination.
Efficiency and time management are also addressed, with a focus on counteracting individual and systemic inefficiencies to maximize productive work hours. Resource-related challenges, including shortages of materials or equipment, are also examined within the course, and participants will learn how problems can be tackled effectively by managers, staff and external parties.
The course further explores conflict resolution techniques like arbitration, negotiation, compromise, conciliation, and mediation, highlighting their positive impact on the workplace environment.
Targeted at supervisors and managers, this e-learning course serves as an excellent resource for those new to leadership, or seasoned professionals looking to refine their problem-solving capabilities. It is suitable for individual learners, as well as businesses seeking to equip their management teams with consistent and effective problem-solving tools.
The course comprises the following modules:
- Module 1: Introduction and People Problems
- Module 2: Problems With Tasks
- Module 3: Successful Resolutions
There are multiple choice questions at the end of each unit. Those who successfully achieve the minimum mark required to pass these assessments are rewarded with a printable certificate.
Individuals looking to take the Problem Solving in a Workplace online course can purchase a single user license for £15.00 + vat. This license grants unlimited access to the course, with no time restrictions, for one user only.
Please click the link below to complete the booking form and payment online.
Once we have received this we will set-up your access to the course within 24-48 hours, and e-mail you your log-in details to the address provided on the booking form.Buy Single Licence
Multiple Licences for Businesses
If you are a business or organisation and have a number of employees that you would like to take the Problem Solving in a Workplace online course, we offer discounts for multiple purchases, with a greater discount amount available the more courses that are purchased.
Purchasing a business license will grant the buyer administration access from where they can issue log-in usernames and passwords to their employees. This allows businesses to take advantage of the greater discounts on offer even if they do not currently know the names of every individual who will be taking the online course, which is particularly useful if you plan to grant access to employees over a period of time rather than all at once (e.g. getting new starters to complete the course). It also negates the need to fill in a massively long booking form with all their names when purchasing!
The pricing and discount structure available for mutiple purchases of this course is currently:
- 2-9 Licenses: £14.50 + vat each
- 10-49 Licenses: £14.00 + vat each
- 50-99 Licenses: £13.50 + vat each
- 100+ Licenses: £13.00 + vat each
Unlimited Usage Subscription
Take the hassle out of sourcing individual training courses by giving your employees unlimited access to all 85 online video courses (click here to view all titles) with an annual subscription.
- The convenience of training anywhere with an internet connection
- Keep knowledge up to date and learn new skills
- You allocate users, giving you full control and flexibility
- Ability to monitor each individual’s progress and check course completion
- Make a one-off payment or pay by monthly instalments
Aside from the annual subscription, the only additional cost is a £250 + vat setup fee. However, for a limited time only, setup is currently free.
|£150 + vat
|£250 + vat
|£350 + vat
|£450 + vat
|£800 + vat
|£1,200 + vat
|£1,500 + vat
|£1,900 + vat
|£3,400 + vat
|£4,500 + vat