Business Coaching and Non-Technical Skills
Employees Need Other Abilities Such as Good Interpersonal Skills
For employees to be truly effective in the workplace, especially if they are in quite a senior role within the organisation, they will not only require the technical skills and ability to perform the various tasks but will also need to have other facets to their character such as their dedication, commitment, work ethic and ability to integrate and work within a team.
Without this, all of the knowledge and technical skills in the world will only take them so far in their career.
Business Coaching will be More Appropiate than Training Courses for These Skills
Whereas training courses will primarily be more suitable for teaching technical skills and teaching information about issues such as how to do a particular task or regarding a topic such as health and safety, business coaching will be suited more to developing and discussing the importance of these more interpersonal skills.
A Qualified Business Coach Can Provide Much Greater Benefit
For those individuals who have a definite ambition to progress far in their career, they are likely to benefit greatly from business coaching sessions from a qualified business coach who holds a professional coaching qualification like the ILM Level 5 Certificate in Coaching and Mentoring which will help them work more professionally and to overcome the issues which are holding them back in their career.
Managers Have a Big Role to Play in Employee Skills Development
Managers will play a significant part in this development; even more so if they are the ones providing the coaching to an employee within their particular department of the business.
Aside from the quality of the coaching and mentoring they provide, one of the most important things they can do is to set the example of the work ethic, professionalism and dedication which they desire from their employees.
If they demand this from their staff members but are then seen to act like it does not apply to them, workers will resent the hypocrisy and begin to not only think that it is not important because the manager does not act this way, but may also actually rebel and not act in a professional manner as a protest.