Measuring Effectiveness of Health and Safety Training
Aside from complying with relevant laws and legislation, the main purpose for management in an organisation to provide health and safety training to their workers is to minimise the probability of a person being killed, becoming injured or made ill as a result of their activities or working environment. This can result in numerous benefits for the business in terms of employees taking fewer days off through sickness absence, less potential for expensive compensation claims from workers who suffer a preventable injury or illness (not to mention fines that may be imposed for health and safety breaches) and increased productivity due to more motivated workers who feel that the company values their wellbeing.
The cost of health and safety training can initially seem intimidating, especially with qualifications like the NEBOSH General Certificate or NEBOSH Diploma courses often costing a four figure sum, but should instead be viewed as an investment as the financial benefits to the business mentioned in the paragraph above will usually offset the initial cost many times over in time.
Just as with any investment the return obtained will be an important issue, with health and safety training being no exception. This means that measuring the effectiveness of the training provided will need to be done, whether this is putting one or two employees on a NEBOSH General Certificate course or providing a bespoke training programme to the entire workforce on a topic such as sharps training or COSHH/hazardous substances training.
How Can the Effectiveness of Health and Safety Training be Measured?
How an organisation goes about measuring the effectiveness of the health and safety training provided will vary not only between companies in different industries and what they want to get out of the training, but also in the type of training provided and the topics which it covered. Typically though, the effectiveness of the majority of safety training courses will be measured through monitoring the performance of workers after the training and comparing it with measurements taken beforehand. These measures can be issues arising over a certain period of time such as the number of accidents, employee sickness absence and evaluation forms which record the thoughts and feelings of the workforce. Subsequent refresher training should be provided to continue and maintain the positive health and safety culture created.